Technical Support![]()
"Our trained staff can offer technical support for all our services and systems"
Bureau Services Support
Micrographics provide you with full Bureau Service Support. Any questions, queries or difficulties you have can be quickly resolved by speaking to one of our fully trained customer support advisors. Call Us on(01924) 499322 or Email us at support@micrographics.ltd.uk
Hardware Support
Our Technical department provide you with piece of mind when purchasing any Document Imaging equipment. If required, our engineers will attend to any hardware technical problems you are experiencing. Call Us on (01924) 499322 or Email us at support@micrographics.ltd.uk
System Support
System Training and Support:
All are systems are supported by our fully trained staff. Call Us on (01924) 499322 or Email Us at support@micrographics.ltd.uk
When contacting us regarding an Alchemy product please provide the following information so that we can assist you:
- Name
- Company name
- Mailing address
- Telephone number
- Fax number
- E-mail address
- Product name
- Product release and build number, which is listed in Alchemy under About Alchemy in the Help Menu
- Product serial number, from your AMP certificate or Alchemy License Module
- Description of problem and what steps led to the error message
- Any error messages
- Operating system, including service pack
- Hardware make and model, if applicable
- SCSI Card make and model, if applicable
Whether you need a fully functioning Document Management System or have a Document Scanning project, Micrographics has the Document Imaging Solution for you.
Our Document Management and Document Scanning solutions will ensure your project is a success. With over 30 years in the Document Imaging sector our knowledge of your needs and requirements is second to non.
We can also offer you a wide range of microfilm solutions and microfilm equipment servicing. Contact us today!
